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AI Support Agent
Deflect tickets and resolve issues instantly without human intervention
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🔥The Problem
Ticket Overload
Support teams drown in tickets, many for issues that could be self-served. Response times suffer, and customers wait hours or days for simple answers.
Repetitive Questions
40% of support tickets are the same questions asked repeatedly. "How do I reset my password?" "What's your return policy?" Over and over.
Scaling Costs
As your client grows, support costs scale linearly. More customers = more tickets = more staff. It's not sustainable.
✅The Solution
An AI support agent that handles tier-1 support automatically. It resolves common issues instantly, escalates complex problems with full context, and learns from every interaction. Your clients reduce ticket volume by 50%+ while improving customer satisfaction.
⚡Key Features
Ticket Deflection
Intercept support requests before they become tickets. Resolve 50%+ of issues automatically through self-service.
Automated Actions
Don't just answer questions - take action. Reset passwords, check order status, process returns, update account info.
Knowledge Integration
Pull answers from help docs, FAQs, and internal knowledge bases. Always up-to-date and consistent.
Smart Escalation
Recognize when human help is needed. Escalate with full conversation context so agents don't start from scratch.
Sentiment Detection
Detect frustrated or angry customers and adjust response style. Prioritize escalation for negative sentiment.
Support Analytics
Track resolution rates, deflection metrics, and common issues. Identify knowledge gaps and product problems.
🎯Use Cases
E-commerceHandle "Where's my order?" questions automatically by pulling tracking info. Process returns and exchanges without human involvement.
SaaS ProductsTroubleshoot common issues, guide users through features, and escalate bugs to engineering with full reproduction steps.
Subscription ServicesHandle billing questions, pause/resume subscriptions, and address cancellation requests with retention offers.
Typical Agency Pricing
$200-350/mo
What agencies typically charge their clients for this solution